Dealing Effectively with Problem Employees

Every business owner and manager hopes to have productive employees who take the extra mile to provide top quality in whatever business area they are responsible for. The reality is that dealing with problem employees brings a lot of stress and even confusion. Problem employees can fall into a few categories. I will cover a … Read More

Kissing Unproductive Actions Goodbye

The competition for your attention is raging like fire making business owners easily unproductive. With that in mind, business progress is at risk. The problem In speaking with many small business owners, I find that productivity took a major hit in the last few months. Employees and top leaders alike are distracted by current events … Read More

How to Evaluate Your Own Communication Style?

So after discussing why communication has a focal place in your business, let’s take a closer look at how you personally achieve results through your communication. Communication styles No two people communicate the same way. Some are straightforward, some emotional, others witty, and a few even sarcastic. No doubt, one may be more effective than another … Read More

When Is It Time to Fire An Employee?

When was the last time you let go of an employee without hesitation? For many, firing an employee is really hard. Let’s take a look at why, and what could make it easier to do. In our family business seminar last week, we heard from several participants about their challenges with employees. When the discussion … Read More

How Bad Is Your Management Bias?

How bad is your management bias? And I don’t mean discrimination. I mean data. Specifically, I mean the bias you give your information sources when making important management decisions. When was the last time you thought about where you get your most critical data from and the credibility of those sources over time? Listen, it’s … Read More

How to Overcome Your Fear of Failure?

Something about the word “failure” sounds loaded. As soon as we hear it, our minds start to react. We get scared. And that’s true even if what we’re afraid of doesn’t happen anymore! The problem is: previous failures impact our present actions. What really matters is what we choose to do every time we hear that … Read More

The Secret to Getting Your Way

Do you always get things to go how you want? Look around. Some people have the ability to influence others and get their way. Others always wind up with the short end of the stick. You’ve probably met that charismatic manager who always gets the resources he needs. Or heard of that team leader who … Read More

Empowering Difficult People

During my last seminar on the ideal image of a leader, Sue asked, “How can you help people who don’t want to help themselves?” I took some time to think about that. Sue was talking about Ron, a co-worker of hers. At some point, Sue decided that Ron doesn’t want to help himself. But how true … Read More

What Don’t You Know About Communicating Expectations?

If you ask your employees to do something, is the outcome ever what you expect?  Think about it. How many times is the end result not even CLOSE to what you imagined it would be when you initially gave the instructions? Is there a possibility that YOU are responsible just as much as your employees? … Read More

Deadline Damage Control (Or, Why Hope Had to Die)

You already know how this ends. You’ve got a task or project to complete. Time is steamrolling closer to that deadline. Bad news: there’s just no way your project will be done by then. You can hope, pray, communicate, adjust, or even cry. Tough call! What do you do first to salvage a lousy situation? … Read More